Refund Policy

9Labs, effective 2026-10-15. Questions: [email protected]

14-day refund

You can get a full refund within 14 days of your first payment for Pro (monthly or yearly) or Lifetime. Email [email protected] from the address you bought with.

Cancelling

You can cancel a renewal at any time from "Manage subscription" in the account menu. The plan stays active until the period you paid for ends. Renewals are not refunded after the 14 days.

Free trial

Pro has a 7-day free trial. Cancel before it ends and you pay nothing.